We start with a friendly chat to understand your goals, ideas and expectations. It's a chance to outline what you'd like to achieve, your ideal timeline and any key requirements before we move forward.

Next, we visit your home or project site to take measurements, assess feasibility and discuss any planning considerations. This helps us get a clear picture of what's possible and how best to bring your vision to life.

You'll receive a transparent proposal that outlines the full scope of work, material options and project phases.

• Clear cost breakdown
• Provisional items highlighted
• Indicative timeline included

Together, we refine the design details - from layout and structure to finishes and materials. This is where ideas take shape and the final vision starts to feel real.

Once you're happy with the proposal, we put everything in writing. The agreement clearly confirms the scope, payment schedule, insurance and warranty details, so you can move ahead with confidence.

Our team manages every stage of the build - from site setup and scheduling to quality checks and communication. You'll always know what's happening on site.

We take care of the final details, complete any snags and provide a handover pack for your records. And our support doesn't stop there - we're always available if you need us after completion.